Terms & Conditions
The following terms and conditions apply to all bookings made through Mimi 2 Africa Luxury Travel.
Provisional Booking
All bookings made by us will be considered provisional until availability has been confirmed and the required deposit has been received. Should your requested safari or the preferred accommodation or travel dates be unavailable at the time of your booking, we will try to find a suitable similar alternative for you. A rate amendment may result from such an alternative.
Rates amendments
Mimi 2 Africa Luxury Travel reserves the right to amend the quoted rate in the event of preferred accommodation being unavailable, fluctuations in exchange rate, or unforeseen price increases by third party suppliers like the Tanzania National Parks Board, accommodation providers or the government.
Deposit
A deposit of 20%/30% of the full price is required at the time of making your booking. If we fail to receive your deposit within 7 – 14 days, your provisional reservation will lapse. A booking can only be confirmed once we have received the deposit.
Balance
The balance is payable at least 8 weeks (61 days) prior to departure. If you are booking within 7 weeks of departure, the full price will be payable at the time of making your booking. All transaction fees, including wire transfer costs, credit card fees, cash deposit fees, foreign exchange conversion fees and bank routing fees are for your account. The full quoted amount needs to clear into our account.
Cancellation Policy
Please see our cancellation policy.
Should you need to cancel your booking for any reason the following cancellation fees will apply, regardless of the reason for cancellation:
Cancellation more than 60 days prior to departure – 20%/30% of the full price (full deposit 20%/30% deposit)
Cancellation 60 days or less prior to departure – 30% of the full price
Cancellation 30 days or less prior to departure – 75% of the full price
Cancellation 14 days or less prior to departure – 100% of the full price
Third parties that we have paid already (any lodge, hotel or other supplier) may have higher cancellation penalties, in which case the third party’s cancellation policy will apply.
Your travel plans are made entirely at your own risk and Mimi 2 Africa Luxury Travel will not accept responsibility for any missed flights, flight cancellations, delays, lost baggage, over-bookings, transport or traffic delays, vehicle breakdowns, accidents, poor weather conditions, illness, family matters or any other circumstances that may necessitate cancellation or amendments to your travel plans. Please ensure you have adequate travel insurance in place to cover for any eventuality.
Changes to confirmed bookings
We reserve the rights to charge for requested changes, in addition to the possible rate amendments that may result from any such changes (e.g. a change of dates may result in a change of rates). Changes will only be made if it is possible to do and does not inconvenience other clients.
Changes made by us
Every effort will be made to provide the accommodation, services and activities as described and quoted to you. In the unlikely event that unforeseen circumstances necessitate a change in the programme, we will notify you as soon as is reasonably possible and discuss suitable alternatives with you. We cannot be held responsible for adverse weather conditions, traffic problems, vehicle breakdowns and any other unforeseen circumstances that may lead to the cancellation of certain activities.
Where such activities were quoted on separately and no alternative could be arranged, a 50% refund for that activity will be made to you. Where a third-party operator is involved, we will pass on whatever refund we can secure from the third party, less 5% admin fees. Third party cancellation fees may apply. For missed flights, late arrivals, and for cancelled activities that were included in the overall safari package, no refund will be made.
We reserve the right to change accommodation, vehicles, transport, meals and other programme details as conditions dictate, and will always aim to offer an alternative of similar value should any changes be necessary.
Excluded items and spending money
Please take careful note of what is included and what is excluded from the price, as is clearly stipulated on your quote and booking confirmation. Unless otherwise stated, items that are normally excluded are your international flights, airport taxes, visas and border crossing costs, certain meals, alcoholic drinks, personal expenses, gratuities and optional extra activities. Please ensure that you have enough spending money in cash to pay for these items as needed. Payment for optional extras should be made in cash. Foreign currency can readily be exchanged at the airport and in most banks. Tipping is optional and will be left to your own discretion. (Usually around 10% as a guide)
Insurance
All clients are required to arrange their own comprehensive travel insurance and medical emergency insurance. Please add your insurance details on the booking form.
About our offices and which company, you contract with
Mimi 2 Africa Luxury Travel operate as one brand. When you book through our website, you will be contracting with Mimi 2 Africa Luxury Travel in Tanzania, which is subject to Tanzania laws and regulations.
Flights
Mimi 2 Africa Luxury Travel does not offer international flight bookings, but we can assist with domestic or regional flights
Health requirements
No compulsory vaccinations are required for travel to Tanzania, but if you plan to visit other destinations in Africa as well, please consult with your travel clinic or doctor regarding vaccinations. Certain countries will require a valid Yellow Fever vaccination certificate. We recommend that you take anti-malaria tablets as prescribed by your doctor, pharmacist or travel clinic if you are visiting any malaria risk areas. If you suffer from any medical conditions that may affect you or your participation on this safari, please inform us about this on your booking form. You are responsible for bringing any prescription medication you may need. We accept no responsibility for any medical conditions, illnesses or related incidents that may occur during your safari, even if we have been fully informed about your condition.
Indemnity
Mimi 2 Africa Luxury Travel its staff and sub-contractors accept no liability or responsibility for any damage, injury or loss of any kind whatsoever, including but not limited to death, disability, injury, property theft or damage, missed flights, missed accommodation, cancellation of your safari or any other such incident as may arise on your safari. By completing our booking form and booking your safari you agree that you are aware of the inherent risks associated with travel and you further agree to indemnify Mimi 2 Africa Luxury Travel from any claim or liability which may result from any kind of loss, injury or accident which may occur during or after or as a result of your safari. You are participating on this safari entirely at your own risk.
Travel documents
It is your responsibility to ensure that you have all your necessary travel documents, including passport (with at least 2 – 4 blank pages and valid for at least 6 months beyond date of safari), visas, cash or traveller’s cheques, flight tickets and insurance policy. Please read your booking confirmation document carefully and bring it along on your safari.
Behaviour
You are expected to act within the confines of the law and take your fellow travellers into consideration. If you behave in such a way as to endanger our staff or other passengers or cause damage to property, we reserve the right to terminate your safari without further liability.
Expectations
We will discuss your expectations with you in the process of booking and conducting your safari, and will strive to meet them as far as is realistically possible, but we make no guarantees with regard to expected weather, game viewing or animal sightings, exact travel times, or any other unpredictable factors that may affect your expectations or safari experience. We are proud of our excellent reputation and will do our best to offer you the best possible safari experience.
“It’s really beautiful. It feels like God visits everywhere else, but lives in Africa.”
Privacy Policy
Mimi 2 Africa Luxury Travel is committed to protecting and respecting the privacy of our visitors and guests. We will never sell, trade or otherwise give away any information about our customers, except if required to do so by law. Personal data received through completing our online booking form are secure and only used by Mimi 2 Africa Luxury Travel in the process of arranging tours, making reservations, and communication.
All banking transactions are handled with utmost confidentiality using secure methods of communication. The transaction is processed in real time on a 128-bit SSL encrypted connection or better (depending on your browser’s capability)- to a secured third-party PCI DSS Level 1 Certified payment gateway.
Supplementation of Information:
Mimi 2 Africa Luxury Travel does not share any information we receive from this website with any 3rd party sources.
“You have to understand – there is a romance to Africa. You can see a sunset and believe you have witnessed the hand of God. You watch the slow lope of a lioness and forget to breathe. In Africa, you feel primordial, rocked in the cradle of the world.”
Inspiration
“Spread JOY everywhere you travel. Embrace what feels good, and let go of what doesn’t.”